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Customer reviews of Rivervale Performance Motorcentre

At Rivervale Performance Motorcentre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Rivervale Performance Motorcentre

Rivervale Performance Motorcentre

Based on 209 customer reviews

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  • 5

    Great Car Buying Experience

    By Zulfi S on 01 November 2018 | Verified purchase

    The car buying experience with Rivervale was a very pleasant one indeed. I found David who I dealt with very polite, calm and honest . There was no pressure applied and I was given plenty of time to look around, test drive the car and encouraged to ask any questions. I have now had the car for a few weeks and am very happy with my purchase. I would highly recommend Rivervale Used Vehicles.

    Reply from Rivervale Performance Motorcentre on 14/11/18

    Good afternoon Zulfi, thank you so much for your positive feedback and kind words. Really glad you are enjoying your new car and please do not hesitate to contact me if we can help in the future. Best wishes David

  • 5

    Great sales service well done and thankyou

    By Paul H on 10 October 2018 | Verified purchase

    Firstly I would recomend others to use rivervale. All of the staff were very helpful especially the gentlemen who sold my orange Mini Cooper 2015 in October 2018. He was informative and didn’t come across as desperate or pushy to sell. That’s the kind of selling I like to see. I hope he goes far. Time will tell if I need rivervalle with any after service issues that could occur but hopefully the car sold to me will not have issues and I don’t need to contact them. All I all I’m very happy with Rivervale. Thanks guys.

    Reply from Rivervale Performance Motorcentre on 10/10/18

    Hi Paul, thank you very much for your excellent review, we all really appreciate it. Hope you continue to enjoy the Mini and please do not hesitate to contact us if we can help with anything in the future. Best wishes David

  • 5

    Professional and non-pushy

    By Beverly R on 08 October 2018 | Verified purchase

    Very professional approach and everything clearly explained. Friendly and non-pushy. Smoothly handled part-exchange of previous vehicle. Would recommend.

  • 5

    What a great unhurried and friendly experience

    By Gregory H on 05 October 2018 | Verified purchase

    Extremely good from start to finish. No sharks in sight

    Reply from Rivervale Performance Motorcentre on 10/10/18

    Good morning Greg, thank you for your excellent review, much appreciated. Best wishes David

  • 5

    A very agreable people

    By George D on 03 October 2018 | Verified purchase

    Easy and very friendly. The car was immaculate and the transaction was a 100% stress free

    Reply from Rivervale Performance Motorcentre on 10/10/18

    Hi George, thank you very much for your positive feedback and five star review. Very much appreciated. Best wishes David

  • 5

    First rate.

    By Janette B on 17 September 2018 | Verified purchase

    Courteous and professional.The whole process in buying my new car was easy, well informed and I’m delighted with my purchase.The salesperson was able to answer any questions asked. I was recommended Rivervale by my son who had purchased his new car recently.Happy to recommend others.

  • 5

    The salesman was exceptional

    By Sachin M on 10 September 2018 | Verified purchase

    Excellent, felt treated as not just a sales unit very refreshing. Rivervale could teach the main dealers a thing or two.

  • 5

    Excellent service, highly recommended

    By Richard S on 07 September 2018 | Verified purchase

    The salesman I dealt with, and his colleagues, at Rivervale are a breath of fresh air in an industry that has something of a reputation issue. From my first email enquiry to the day I received my car back (after an issue covered by their in-house warranty team) I have been very well looked after. If only all car dealers would emulate their can-do and approachable attitude! I’d love to name the individual who was outstanding in his service to me as a customer but the autotrader rules prevent it. I hope he sees this and knows who he is.

    Reply from Rivervale Performance Motorcentre on 07/09/18

    Good morning Richard, thank you very much for your excellent review and positive feedback. We are all really glad you have enjoyed dealing with Rivervale. Please get in touch when we can help again !! Best wishes David

  • 5

    A pleasurable and painfree experience

    By Neil S on 31 August 2018 | Verified purchase

    I was on the look out for a BMW 3 series touring. I found the car that fitted the requirements on Autotrader. It is always a leap of faith do business with people you do not know. The experience was far better than expected especially the chap who sold us the car. We had 2 cars to trade in and the gentleman gave us a good price for both. As my wife and are busy people The chap organised 2 men to pick up our vehicles for the 3 series touring they came all the way up from Brighton to Nottingham. Nothing seemed to much bother for Jeff and his team and he displayed a 'can do' attitude. I felt we were not pressurised into the sale and we now have a car that ticks the boxes for the family and my wife ( she is a hard woman to please). I will go back to Rivervale again when need to do to part exchange

  • 5

    Excellent all round

    By Thomas R on 15 August 2018 | Verified purchase

    Very welcoming and professional. A relaxed, non pressured approach. The young chap who dealt with us was especially helpful and gave us the time and space you need when making a big investment.